Overview
At GSF Car Parts, our Sales Advisors are outgoing, dynamic and passionate, and always ensuring they provide the very best service. They care about customers and the business, forming the foundation of our success.
We are looking for an outgoing Sales Advisor who will support the branch by fully satisfying customers' needs and contributing towards achieving branch and individual sales targets.
Responsibilities
* Developing sound customer relationships and applying effective sales techniques
* Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
* Fully satisfy customer needs in respect of any part orders, requests or queries they may have
* Contribute to a positive team performance while working on personal benchmarks to optimise personal performance and promote sales of products
* Liaise with the Distribution Co-ordinator as required to ensure delivery requirements to customers are met
* Develop knowledge of products through study of internal literature
* Use the E-learning portal to improve performance
Working hours
45 (average) hours Monday to Friday, including alternate Saturday working
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What You’ll Need To Succeed
* Able to work well and deliver results under pressure
* Organised with great attention to detail
* Customer focused
* Target driven, motivated by sales and able to deal with rejection
* Willingness to learn and develop
* A team player with the ability to also work independently
* Excellent interpersonal and communication skills, both written and verbal
* IT literate
* Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential
What we’ll offer
* Opportunity to earn a performance-based bonus as part of this role
* 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
* Free flu vaccine
* Health & wellbeing tools
* Free support from pension experts
* Life assurance scheme
* Discounts from hundreds of brands including Asda, Nike & John Lewis
* A suite of financial wellbeing products including advances and savings schemes
* Paid time off to volunteer
* Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, including our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
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