Join SGC Security Services as a DS Licensed Manager / Agency Representative and play a vital role in delivering exceptional crowd safety and event security at some of the UK’s most exciting venues. Whether it’s premier league football, music festivals, concerts, or world‑class sporting events, you’ll help create a secure, vibrant atmosphere for attendees and staff alike. We are committed to providing a safe environment while ensuring an outstanding experience for all. Locations include Stevenage, Watford, Oxford, and London.
Duties / Responsibilities
* Part‑time, seasonal role; events often evenings and weekends
* Flexible travel to venues across the UK
* Deliver post‑event debriefs and ensure continuous improvement
* Report to Head of Crowd Safety and Events
* Act as primary point of contact for team members on event days
* Deliver events alongside clients, events management, and operations teams
* Attend ELTs with clients and stakeholders
* Act as lead manager for larger events, working alongside Event Silver Command in the control room
* Collaborate with the crowd management team to ensure safety plans are followed
* Oversee team welfare, motivation, and support
* Ensure accurate reporting and recording of incidents, patrols, and interventions
* Deliver high‑visibility security and excellent customer service
* Conduct pre‑ and post‑event safety checks
* Greet, assist, and direct event attendees
* Prevent prohibited items from entering secure zones
* Monitor crowd behaviour and respond to incidents
* Report and manage emergencies
* Ticket checking and asset protection
* Supervise and support your security team
* Carry out entry point security searches
Skills and Experience
* Valid Door Supervisor (DS) licence (required)
* Experience in Head of Security, Area, or Operations Manager roles
* Strong customer service and communication skills
* Flexible availability, especially weekends and evenings
* Professional, reliable, and able to exercise sound judgement
* Strong leadership and people management abilities
* Capable of interacting with VIPs and senior management
* Checkable work and personal history
* Knowledge of the events industry
* Level 3 Spectator Safety qualification (or willingness to complete; training provided)
* First Aid Certificate; ACT, Ask Angela, and Drink Spiking certifications (training links available)
Additional
* Access to an online training portal and funded training packages
* Pension and PAYE rates
* Cycle to Work Scheme
* Fitness training and wellness resources
* 24/7 staff and family counselling service
* 0% interest staff loans and wage advancement
* Locations: Stevenage, Watford, Oxford, London (and other UK venues)
* Part‑time, seasonal, minimum 5 hours per event
* Must be able to commute to event sites
* Flexible work with opportunities at multiple venues
* Pay rates vary by event / site
As a proud signatory of the Armed Forces Covenant:
“We are proud to pledge our support to our Armed Forces community and are delighted that our work within the security services sector has been recognised with this Gold Award.”
SGC Security Services is an equal opportunities employer.
SGC Security Services is accredited under the Security Industry Authority, Approved Contractor Scheme (ACS) and is trusted to deliver business‑critical functions on behalf of our customers.
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