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IXORA Hotel and Spa opened in December 2024, forming part of Interesting Hotels Group. Nestled in the breathtaking surroundings of Snowdonia (Eryri) National Park, IXORA Hotel & Spa is your modern sanctuary for leisure and business alike. Surrounded by stunning panoramic mountain views and serene natural beauty, we offer luxurious accommodations, onsite dining, a fitness centre, and a tranquil Spa.
We are now looking for a Restaurant Manager who shares our passion for hospitality and world-class customer service. We value hardworking, positive team players who are committed to delivering an incredible experience for our guests. Want to be part of this new adventure? Take a look at the full job description below.
Job Purpose
We are seeking an inspirational leader with experience in fast-paced and volume operations. Our destination bar and restaurant are key features of the hotel, and we are looking for someone to take this operation forward and establish the venue in the local and wider market.
Candidates should have hotel or high street/retail restaurant & bar experience, have led large teams, and demonstrated success in previous roles. This role offers an excellent opportunity for an experienced Restaurant & Bar Manager to work in an iconic hotel.
Main Duties and Responsibilities
1. Ensure the team has the appropriate tools, training, and equipment to deliver consistent products and propositions to the required standards.
2. Schedule self, team, and contractors to optimize productivity and maintain purchasing cycles aligned with forecasted activity.
3. Maintain clear understanding of requirements between customers and operational groups.
4. Ensure all team members are equipped with necessary tools, skills, behaviors, and knowledge before customer contact.
5. Collaborate with Kitchen and F&B Leadership to exceed customer expectations and optimize revenue.
6. Ensure all food and drink products meet standard specifications and delivery requirements.
7. Maximize revenue opportunities during customer interactions while meeting productivity guidelines.
8. Maintain prescribed processes, systems, and standards.
9. Build relationships with guests and resolve any issues.
10. Lead during service periods; coach and motivate team members.
11. Maintain productivity and expense performance targets.
12. Ensure security protocols around stock, cash, and equipment are followed.
Preferred Qualifications
* Proficiency in Microsoft Word and Excel.
* Experience in food and beverage department management.
* First Aid at Work certification.
What’s in it for me?
* Staff benefits across the group.
* Regular service charge payments.
* Uniform provided.
* Health Assured Employee Assistance Programme.
* Opportunities for development.
* Competitive pay rate.
Additional Information
* If you do not hear back within 28 days, your application was unsuccessful. Please consider applying for future vacancies.
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