Looking to take the next step in your career? Were searching for a motivated and hands-on eComms & CRM Executive to help drive the digital growth and performance of our website across our Generator properties.
Based at our Central London Head Office, this role is the heartbeat of our digital presence - ensuring our website is a high-performing channel that inspires guests and converts searchers into travelle rs.
WHO ARE WE
Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the countrys biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.
No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome F&B Crew for Generator London.
Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.
BEING YOURSELF is the key to bringing the Generator story and brand to life.
NUTS AND BOLTS OF THE JOB
Manage and optimise the website as a core digital channel, ensuring all hotel and F&B content is accurate, up-to-date, and aligned with our commercial priorities.
Continuously analyse website performance (traffic, engagement, conversion), identifying opportunities to improve user journeys and booking performance.
Support and execute SEO initiatives, including keyword research, on-page optimisation, and content improvements to drive organic visibility.
Contribute to the development of SEO and website strategy, bringing insights based on performance data and modern search trends.
Act as a key point of contact for external web and technology partners, supporting the implementation of new tools, features, and integrations.
Ensure tracking, tagging, and data flows are correctly set up to support campaign measurement and performance analysis.
Collaborate with agencies to implement technical SEO recommendations and monitor overall site health.
Support paid media and CRM activity by ensuring landing pages are optimised and assisting with email campaign execution where required.
Champion digital excellence, maintaining brand consistency across all digital touchpoints and supporting the delivery of the digital roadmap.
YOUR ROCK STAR EXPERIENCE
23 years experience in a digital marketing, eCommerce, or website-focused role (in-house or agency).
Strong exposure to SEO and website content management, with a clear understanding of how structure impacts search performance.
Familiarity with CMS platforms and confidence in managing and updating complex website content.
Analytical and technical skills, specifically with tools such as GA4, Google Search Console, and Google Tag Manager.
Basic understanding of HTML/CSS and how website content is structured.
A proactive mindset with the confidence to suggest ideas and identify opportunities for improvement.
Highly organised with strong follow-through, attention to detail, and the ability to manage multiple priorities.
Excellent communication skills, with the ability to influence and collaborate across internal teams and external agencies.
OUR GLOBAL HQ EMPLOYEE BENEFITS
Birthday holiday in addition to your yearly holiday allocation.
Fertility Treatment Support Leave - up to three days' paid leave in any one year.
Employee Bounty Program providing opportunities to earn compensation for new hire referrals.
Company contribution towards gym membership fees for all eligible employees.
Ideas Award - Quarterly award to double gross basic salary for 1 month for the most valuable suggestion.
2 free nights accommodation across any of our Generator x Freehand properties globally.
Reduced room rates for staff as well as friends and family members.
International career opportunities so you can travel the world while working with us.
Social events and celebrations we never ever need an excuse to let our hair down!
Online learning tools to help you develop, learn, and grow.
SO YOU THINK THIS MIGHT BE YOU?
That's cool. Send us your application in English. If youve got questions, get in touch!
We look forward to hearing from you. Join Us and help us achieve our Vision!
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