We’re looking for an experienced 3PL Operations Manager to lead Gymshark’s outsourced warehouse and logistics operations across our Retail and Wholesale channels. This role focuses on 3PL performance, warehouse operations, continuous improvement, and building scalable solutions within a fast‑paced retail apparel environment.
WHAT YOU'LL BE DOING
* Lead and manage warehouse and logistics 3PL partners across service, cost, productivity, and inventory performance.
* Drive operational improvements across fulfilment, throughput, accuracy, and cost control.
* Own continuous improvement initiatives, including process optimisation, WMS enhancements, and automation projects.
* Manage operational KPIs, reporting, and structured performance reviews.
* Support transport and carrier operations across the logistics network.
* Partner cross‑functionally to support peak trading, product launches, and operational readiness.
* Own operational budgets and identify cost‑efficiency opportunities.
WHAT YOU'LL NEED
* 7+ years’ experience in warehouse, fulfilment, or logistics operations.
* Proven experience managing warehouse 3PL providers, ideally within retail or apparel.
* Strong track record of driving warehouse and fulfilment performance improvements.
* Highly analytical, with hands‑on experience using KPIs, productivity metrics, and data to drive results.
* Experience managing operational budgets and cost performance.
* Background leading operational change, process improvement, WMS, or automation initiatives.
* Comfortable operating in fast‑paced, scaling environments.
ONSITE COLLABORATION
Due to the hands‑on and highly collaborative nature of the work within our Supply Chain team, we have a minimum expectation of three days per week onsite at our Gymshark HQ. This ensures we can work closely together to innovate, problem‑solve, and deliver world‑class products for our community.
BELONGING AT GYMSHARK
Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments for candidates with specific needs or a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you’d like to request a reasonable adjustment please email talent@gymshark.com.
BENEFITS
Standard benefits include:
* Performance-based Bonus opportunity
* Funded Healthcare benefit
* 25 days holiday, additional day for your birthday & Bank Holidays
* Contributory Employer pension scheme
* Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading
* Gymshark Employee Discount & long service awards
* Access to High Street cashback and discounts
* Financial, Physical and Mental Wellbeing Support
* Enhanced Family Leave package
* Life Assurance
Office location specific benefits include (HQ/IQ):
* Gym Membership to The Lifting Club (LC)
* Onsite lunch provision & coffee bars
Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
DISABILITY CONFIDENT COMMITTED
We’re proud to be a Disability Confident Committed employer and want to encourage anyone with a disability to apply for a role at Gymshark. We offer an interview to candidates with disabilities or long‑term conditions who meet the minimum criteria for the role.
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