About the Company
Pion is an award‑winning platform where audience verification, data ownership, and marketing reach converge. We help 3,500+ brands—including the world’s biggest retailers—build lasting loyalty across 10 consumer groups in 100+ territories. Whether it’s through Student Beans, Beans iD, or our YMS events, we enable growth without compromise. At Pion, we are building a smarter, more transparent future for global commerce.
About the Role
We are looking for a CRM Executive to join us on a maternity cover basis, ideally starting in June.
Responsibilities
* Own and manage the US & ROW promotional calendar across email, push, and newsletters, ensuring a strong mix and consistent delivery of campaigns.
* Plan, build, and execute all US & ROW CRM communications, including briefing, scheduling, deployment, and performance analysis.
* Support the delivery of targeted campaigns (e.g., Student Beans and other tactical sends) to drive engagement and commercial performance.
* Lead the US CRM testing roadmap, running A/B tests and sharing insights, learnings, and recommendations with the wider team.
Requirements
* Proven experience in a CRM role within a B2C environment (e.g., e-commerce, retail, subscription, or marketplace).
* Experience managing and delivering against a CRM marketing calendar.
* Hands‑on experience planning and executing A/B testing programmes, with a data‑driven approach to optimisation.
* Strong experience using an ESP (e.g., Iterable, Braze, Klaviyo, Mailchimp) to build, deploy, and report on campaigns.
* Ability to analyse campaign performance and translate insights into actionable improvements.
Benefits
* Competitive salary.
* 30 days annual leave, plus bank holidays.
* Accredited ‘Great Place To Work’ company in three categories.
* Commitment to personal development and career growth, coaching workshops and progression plans.
* Remote‑first working environment, up to 180 days working from abroad (subject to approval).
* Flexible working hours (start between 8‑10am and finish between 4:30‑6:30pm).
* Focus on welfare: monthly wellness allowance, gym memberships, access to mental‑health first aiders, a health cash plan and more.
* Access to partnership discounts with major brands such as Google, Apple, GymShark, Domino’s, Uber and others.
* £200 work‑from‑home set‑up allowance.
By submitting your application, you agree that Pion may collect your personal data for recruiting, global organisation planning, and related purposes. Pion’s Applicant Privacy Notice explains what personal information may be processed, the purposes of processing, and the rights you can exercise regarding Pion’s use of your personal information.
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