**Programme Manager – CRM & Telephony and Document Management****Location:** London (open to York or Colchester) enables 70% of these initiatives and contributes over half of the programme’s projected benefits. Led by the Technology Transformation Office, it enables digital trading, **The Role** The Tech Transformation Programme Manager will report directly to the CTO - Transformation and hold end-to-end accountability for leading and delivering the technology enabled initiatives within the **Key Responsibilities** * Insurance or Financial Services experience is highly desirable* Outstanding stakeholder management and influencing skills, comfortable operating at all levels and with all stakeholders.* Strong commercial acumen and demonstrable financial management experience, with a relentless focus on outcomes and quality.* Resilient, adaptable, and forward-thinking, with a passion for innovation and future-focused solutions.* Personal commitment to inclusivity, continuous learning and the development of others.Proven experience in delivering large-scale, complex technology transformation programmes, ideally in implementing centralised CRM platforms that standardise data models and capture for distribution including customer and brokers; and implementing enterprise-wide archiving and document management solutions.**Company description** For the financial year 2023 GWP grew to $4.6bn, with profit before tax growing to $625m. Hiscox’s Purpose: “We give people and businesses the confidence to realise their ambitions.**Diversity & Benefits** Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years’ worth of service, private medical for all the family and much more.If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
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