Company Description
Relais & Chateau at Thornbury Castle are seeking a Housekeeping Assistant to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently completed a multi-million pound refurbishment, bringing back the regal grandeur of its past. Located 20 minutes from Bristol, it offers 26 bedchambers and suites, an award-winning restaurant, bar, and two unique meeting and conference spaces.
Our goal is to deliver “refined and personalised hospitality” to create a relaxing and enjoyable experience for our guests, making them feel like royalty in a unique setting with dedicated staff.
Job Description
* £12.42 per hour
* Part-time permanent position – 20 hours per week: 10:30 am to 2:30 pm, 5 days a week including weekends
* May include one evening turndown shift per week
* Ensuring bedrooms and bathrooms are cleaned to a high standard, including vacuuming, polishing, and refreshing linen and towels
* Cleaning and tidying public areas for guest readiness
* Restocking guest room supplies, including linen, amenities, and collaterals
* Engaging with guests as required
* Reporting maintenance issues to the housekeeping manager
Qualifications
* Full training provided; physical demands of cleaning are supported by a friendly team
Additional Benefits
* Monthly share of service charge and tips
* 28 days holiday including bank holidays (pro rata)
* Additional paid day off on your birthday
* Complimentary stay at the castle after 3 months of passing probation
* Training programs via internal & external professionals and access to online training facilities
* Staff and family rates on hotel accommodation and discounts on food and beverage
* Recognition programs
* Career development opportunities
* Uniform provided and free parking available
* CVs can be sent directly to housekeeping@thornburycastle.co.uk
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