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Support worker

Lincoln
Framework Housing Association
Support worker
Posted: 14 July
Offer description

SUPPORT WORKER - SHAP, LINCOLN

Position: Permanent, 37 hours, Grade 2 AS - £24,398 FTE

Are you looking for a new challenge? Are you an enthusiastic, compassionate, and dynamic individual? Do you want a role where you are seen, heard, and valued?

We are seeking a Support Worker to join our new homeless provision in Lincoln City. Our 15-bed accommodation service supports adult men and women with histories of sleeping rough or who are vulnerably housed, experiencing Severe and Multiple Disadvantage. We aim to provide longer-term housing solutions through the Government's SHAP Programme to help individuals recover from rough sleeping and related traumas.


Duties & Responsibilities

* Provide face-to-face and one-to-one informal support, addressing a wide range of individual needs.
* Respect the rights and responsibilities of Service Users.
* Advise Service Users to make informed decisions and choices.
* Build skills and confidence in Service Users.
* Collaborate with support planners to ensure support plan objectives are achieved within agreed timeframes.
* Assist Service Users with issues related to their accommodation, including repairs, disputes, debts, and rent arrears.
* Support with move-on accommodation processes.
* Promote and embody the Organisation's values: Respond, Respect, Empower.
* Identify personal development needs and seek opportunities to enhance your skills and knowledge.


Why Join Us?

* We invest in your career development through comprehensive induction, e-learning, classroom training, management pathways, and fully-funded professional qualifications.
* Your wellbeing is a priority; we employ a Wellbeing Practitioner to support staff wellbeing.
* Benefits include employee assistance programs, salary sacrifice schemes, stakeholder pension, enhanced maternity and paternity leave, paid sick leave, 32 days holiday including Bank Holidays (increasing with service), paid DBS, loyalty awards, and non-contributory life insurance.
* We value diversity and are an Equal Opportunities Employer. We encourage applications from all backgrounds, including individuals with disabilities, as we are a Disability Confident Leader.
* Flexible working and job sharing options are supported; please indicate your preferences in your application.

98% of staff in a recent survey expressed pride in working for Framework. We are committed to supporting applicants with specific needs or adjustments. Please inform us if we can assist your application process.

Note: We do not sponsor overseas candidates; applicants must have valid Right to Work in the UK.

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