Job Description
Senior Showroom Host / Receptionist
Shift: Tuesday to Saturday 8:30am – 6:30pm (45-hours per week)
Our client is a prestige car dealership who are looking to recruit a Senior Receptionist / Showroom Host to join their existing team.
This role is based in Hatfield area, and would be on a Temp to Perm basis for the right candidate. The permanent basic salary will be £31,265. Initial temp rate will be based on £12.00 per hour.
As Senior Receptionist / Showroom Host you will oversee a small team of Receptionists, and will be hands-on answer incoming calls in a polite and professional manner, welcome guests visiting the dealership and deliver outstanding customer service. You will need to be able to build a rapport with customers, establish their needs quickly and assist in any way required.
Senior Showroom Host / Receptionist Role:
Greeting customers, introducing to service, parts & sales
Answering telephone in a polite and professional manner. Document call enquiry logs, and relay messages as required
Providing refreshments to customers whilst they wait
Keeping the showroom friendly and under control
Administration duties for the running of the dealership, holiday cover, sickness records, Health & safety
Customer satisfaction records
Must be able to work with initiative under pressure
About You:
Experience using AVAYA phone systems would be a distinct advantage
Create a memorable, and personal, guest experience
You will need to be highly organised
Excellent computer skills – Must be trained on Excel
Have a smart appearance
Excellent telephone manner
Enthusiastic
Package:
Temp rate will be £12.00 per hour
Permanent benefits include:
Bonus Scheme
Company Benefits
Private Medical
25-days holiday (pro-rata)