International Sales Administrator
Monday - Friday
Haslingden
This is an administrative position which provides and maintains excellence in customer service and relations. Shipment of all export orders stocked and delivered from our warehouses including all relevant export shipping documents and declarations
International Sales Administrator
Skills, Experience, and education required:
Minimum 2 years’ experience in Export Administration role
* Experience of export shipping processes and legal requirements
* Experience within a similar role.
* The ability to successfully deliver quite complex information to peers and customers
* The ability to successfully deliver quite complex information in many formats to ensure the target audience fully understands the aim of the communication
* Adept at calculating numerical information
* Fully adept at using/developing all systems tools available
* Can confidently investigate, gather all relevant information, effectively question and probe until sufficient information available to make a suitable informed decision
* Can effectively manage a complex range of resources to ensure a variety of outcomes are fully achieved
International Sales Administrator
Key Responsibilities and Duties:
* Receive for processing and shipment all export orders which arrive directly from our export customers or via sales agents or a Regional Export Manager
* Check stock availability from Epicor stock files and send out order acknowledgement to customer with best delivery estimate
* Liaise with Credit Control for release of “held” accounts
* Discuss with the Regional Sales Manager any order terms or prices which do not conform with the customer record
* Liaise with export customers, hauliers and internal staff to arrange loading slots at our warehouses
* Arrange via distribution orders, when necessary, the movement of stocks between the company’s warehouses to enable consolidated shipments
* Confirm to consignee all shipping arrangements attaching a scan copy of the shipping documents
* Prepare and distribute all necessary export documentation and close order file with Proof of Export
* Liaise with shipping agents /insurance agents for claims and compensation
* Create any necessary paperwork to conform with special credit agreements and payment methods, i.e. Letters of Credit, Documentary Bank Collections. Understand how to apply, check and approve these payment methods
* Liaise with shipping lines / shipping agent’s representatives to secure the best freight rates, payment terms and service levels
* Provide the Regional Export Managers with up-to-date stock information and freight quotes for specific shipments or enquiries
* Ensure the accurate filing of all export records and documents according to agreed office procedures