Personal Shopper ¦ Bicester Village ¦ Permanent Full Time
Something Extraordinary Every Day
As our Personal Shopper, you will deliver an 'above and beyond' bespoke experience to each guest, assisting them with their shopping requirements. You will recommend products using your in-depth knowledge of the range of international brands within the Village, often introducing brands or items that the client might not have considered if shopping alone. You will provide high-quality customer service to all clients and continually seek to expand our client list, partnering with brands to help increase their sales.
What you will be doing
* Build and develop your own Personal Shopping client base by nurturing existing clients, introducing new clients, supporting colleagues, and gaining referrals.
* Achieve your individual sales targets and contribute to the wider business KPIs.
* Participate in and organize VIP visits both within the Village and offsite if required.
* Deliver exceptional service using individual customer profiles to provide personalized recommendations, demonstrating detailed product knowledge and understanding each client's style and needs.
* Build loyal client relationships and increase client spend by understanding their needs and upselling.
Requirements:
* Strong background and experience working for a luxury retail brand.
* Previous Personal Shopping or stylist experience with an established client base.
* Genuine interest in delivering exceptional service, with a thorough understanding of the luxury consumer's needs and expectations.
* Thorough knowledge of current international fashion trends, designers, and products.
* Keen eye for detail to ensure an excellent luxury experience for customers.
About Us
The Bicester Collection is the world's leading luxury shopping destination, committed to creating memorable experiences for our guests. We aim to be the best shopping destination in the world, making the lives of our stakeholders better through our brand promise: to offer something extraordinary every day. Our core values include authenticity, innovation, passion, critical thinking, and vision.
Why We're Exceptional
Our success is driven by our people. We offer a competitive salary and a range of benefits through our Feel Good Programme, including lifestyle, physical, mental health, and social benefits. Join us and live your story in an inclusive, supportive environment where all perspectives are valued and creativity is encouraged.
#J-18808-Ljbffr