Lead Support Worker
Salary £27,500 / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan.
Permanent, full‑time (37.5 hours per week) at Gateshead. We can’t offer a CoS for this role.
Benefits
* 34 days leave, rising to 39 (includes bank holidays and a "me day")
* Health cash plan saving £1,140+ annually (covering dental, opticians, prescriptions, etc.)
* Matching pension contribution up to 7% and life insurance of 3× basic salary
* Instant pay access with Stream
* 800+ discounts on shops, holidays, days out, tech, and more
What You’ll Do
* Lead support planning and coordinate Support Workers to deliver person‑centred support.
* Balance support, safeguarding, administration, and meetings while guiding colleagues and managing caseloads.
* Assist customers with daily tasks such as budgeting, cooking, and attending appointments.
* Collaborate with multi‑agency teams to safeguard and empower customers.
* Help customers build independence and prepare for their move‑on into the community.
Qualifications and Experience
* Passion and experience supporting others, ideally in a supported housing setting.
* Level 3 Diploma in Care or equivalent experience (or willingness to work towards it).
* Experience assessing referrals and coordinating support.
* Ability to work under your own initiative, remain calm under pressure, and maintain a resilient approach.
* Ability to make a big difference in a young person’s life.
Practical Considerations
* Work on a rolling rota; shifts run from 8 am to 8 pm, seven days a week.
* Enhanced DBS check with barring list required (paid by employer).
* Vehicle insured for business use and a valid driver’s licence required (business mileage paid).
* Location: Young People’s Service, Shipcote Terrace, Gateshead (supporting young people 18‑25 across the borough).
Contact
For reasonable adjustments, email recruitment@homegroup.org.uk.
#J-18808-Ljbffr