Are you ready to join an exceptional team at one of London's most distinguished boutique hotels? We are thrilled to offer a remarkable opportunity for a Room Attendant to become a pivotal part of our esteemed establishment, Number Sixteen Hotel.
At Firmdale Hotels, we pride ourselves on delivering unparalleled experiences to our guests, blending luxury with individuality in each of our uniquely styled rooms. As a Room Attendant, you will play a vital role in ensuring that our guests' stays are nothing short of extraordinary.
Responsibilities:
Maintain immaculate cleanliness and presentation of our distinctively designed rooms to exceed guest expectations.
Execute thorough and efficient cleaning procedures with meticulous attention to detail.
Collaborate closely with fellow team members to uphold our exceptional standards of service.
Demonstrate a passion for delivering unparalleled customer experiences, reflecting our commitment to excellence.
Embrace the diversity of our room designs, relishing the opportunity to engage with varied tasks throughout your day.
Uphold the reputation of Firmdale Hotels through your dedication to excellence in every aspect of your role.
What you Need:
Ability to thrive in a fast-paced environment, consistently delivering exceptional results under pressure.
Keen eye for detail, ensuring that every room is presented to perfection.
Genuine enthusiasm for providing unparalleled customer service, creating memorable experiences for our guests.
Strong organizational and communication skills, essential for seamless collaboration within our dynamic team.
Proven ability to work harmoniously within a team, contributing to a positive and supportive work environment.
What We Offer:
Competitive hourly rate of £15.50 to £17.00, inclusive of service charge.
Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan(including contributions towards dental, optical, alternative and complementary therapies)
Discounted cinema tickets, gym membership, travel, retailers and restaurants
Complimentary meals on shift
Referral bonus scheme for recommending top talent
Flexible scheduling without split shifts
Dry cleaning service for work attire and discounted personal dry cleaning
Enhanced holiday allowance based on length of serviceSeason ticket loan for convenient commuting
Ongoing training, professional development, and fully funded English lessons
Regular social events, team activities, and fitness sessions
Benefits like cycle to work scheme and annual long service awards
One allocated paid day per year for volunteering work
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
Proud winners of The Times Best Places to Work for both 2024 and 2025
The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
Manager of the Year Helle Jensen Cateys 2024
Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
Haymarket Hotel & The Soho Hotel One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
Covent Garden Hotel One AA Rosette for Culinary Excellence 2025
Dorset Square Hotel AA Breakfast Award 2025
Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel Two Michelin Keys 2024
Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel One Michelin Key 2024
Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
Dorset Square Hotel One AA Rosette for Culinary Excellence, The Potting Shed, 2024
Warren Street Hotel - Travel & Leisure IT List best hotels in the world
Whitby Hotel, Crosby Street and Warren Street - Michelin keys
Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
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