Job Overview
Provide senior oversight and specialist assessment for Urgent Care Services across all PCFT sites. Ensure purposeful admission and explore least restrictive alternatives for all patients.
Key Duties
* Gatekeeping & MDTs:
o Conduct senior gatekeeping reviews.
o Convene early multidisciplinary team (MDT) meetings when admission outcomes are challenged.
* Clinical Leadership & Advice:
o Offer guidance to teams on acute care pathway assessments.
o Support professional development for staff involved in patient assessments.
* System Alignment:
o Build effective relationships with Acute Providers, Local Authorities, Police, Housing, VCSE, and Commissioners.
o Promote positive risk‑taking and least restrictive options.
* Monitoring & Reporting:
o Ensure robust processes for tracking purposeful admissions and gatekeeping outcomes.
o Report professionally to the Consultant Clinical Lead for Patient Flow and managerially to the Deputy Chief Operating Officer.
* Team Context: Operates within the Trust Wide Patient Flow Team.
Main Duties of the Job
* Provide visible clinical leadership across the PCFT footprint Emergency Departments.
* Report updates via a monthly progress report to the Trust Integrated Operational and Quality Oversight Group.
* Interface with acute care colleagues, attend relevant meetings, and ensure effective communication processes are in place.
* Complete face‑to‑face assessments and role model a Community First approach, promoting least restrictive alternatives and purposeful admission.
* Act in a coaching capacity to develop clinical skills and confidence in acute care pathway assessment, supporting positive risk‑taking and constructive professional challenge.
* Lead on local service development and change using evidence‑based Quality Improvement (QI) methodologies to support patient safety and patient‑centred care.
* Engage locally and nationally to appraise best practice models and collaborate with trust teams to implement these.
* Lead or contribute to service reviews and other specified projects.
* Lead and chair complex service user reviews to resolve issues relating to acute pathway flow.
* Attend liaison and home treatment team steering groups to provide an overview of KPIs, development plans, and risk.
* Develop a set of key performance indicators (KPIs) for Home Treatment Teams to triangulate admission and gatekeeping information with community and inpatient quality data.
Working for Our Organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester – Bury, Oldham, Rochdale, Stockport, Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Benefits
* Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
* Flexible working opportunities to support your work / life balance.
* Access to Continued Professional Development.
* Involvement in improvement and research activities.
* Health and Wellbeing activities and access to an excellent staff wellbeing service.
* Access to staff discounts across retail, leisure and travel.
Detailed Job Description and Main Responsibilities
* Prepare reports and papers for the Deputy Chief Operating Officer for presentation to Trust boards.
* Lead and attend meetings (internal and external) on patient flow, service development and performance; ensure delivery of agreed actions.
* Deliver presentations to internal and external stakeholders, explaining complex information clearly.
* Represent the Trust at forums with commissioners, Local Authorities, voluntary and private sector organisations, promoting a positive image.
* Ensure compliance with Trust policies, procedures, and health & safety requirements for self and others.
* Participate in Silver on‑call rota as required.
* Provide cross‑cover for the Trust‑wide Senior Service Manager for Patient Flow when needed.
General Duties
* Undertake any reasonable duty appropriate to the role when requested.
* Comply with all Trust and departmental policies and work toward strategic goals.
Standards & Compliance
* Maintain honesty and integrity in all dealings with colleagues, patients and suppliers.
* Avoid conflicts of interest and uphold professional standards.
* Promote equality, diversity and dignity for all stakeholders.
* Adhere to safeguarding responsibilities for children and adults.
* Maintain confidentiality and comply with GDPR and information governance requirements.
* Follow health and safety regulations and report incidents promptly.
Professional Development
* Complete mandatory training and induction.
* Engage in annual appraisal and ongoing development.
* Take responsibility for personal professional growth.
Person Specification
* Essential: Educated to Masters level (or equivalent) in relevant area; Qualified and registered RMN / Social Worker / AHP.
Application Process
Processes may include virtual application support sessions, sponsorship consideration for eligible roles, and a structured interview pathway. Shortlisting is based on how well the applicant meets the criteria outlined in the person specification. Shortlisted candidates will be invited to interview by email; the hiring manager will contact successful candidates with a verbal offer, followed by a formal conditional offer via email.
Pre‑Employment Checks
* Identity verification.
* Right to work check.
* Disclosure and Barring Service (DBS) / Criminal record check (dependent on role).
* Professional registration and/or qualification check.
* Occupational health assessment.
* Employment history and reference validation.
Additional Information
We are committed to equality, diversity and inclusion (EDI) and encourage applications from individuals of diverse backgrounds to help us grow, innovate and improve. If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.
Applicant Notes
* We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
* Vacancies may be closed early if we receive a high volume of applications. Apply as soon as possible to ensure your application is considered.
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