Cenergist Little London, England, United Kingdom
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About Us
At Cenergist, we provide energy and water efficiency solutions; our turnkey delivery process takes clients from concept stage to measured results so they can meet their Net Zero and sustainability goals.
We are known in the UK as a provider of choice for the public sector, utilities, and commercial clients, based on quality and performance. Our success is driven by our values, including a commitment to quality, collaboration, supporting each other, and embracing innovation. This role offers a great opportunity to join a forward-moving business that constantly adopts new technologies.
This position is full-time, permanent, and exclusively open to residents within the borough of Kensington and Chelsea. Applicants outside this borough will not be considered.
Benefits
* Salary of £27,010 per annum
* Company Pension Scheme
* Company Pension Salary Sacrifice Scheme
* Health & Wellbeing Programme
* Life insurance
* Private dental insurance
* Private medical insurance
* Referral programme
This role is ideal for a people-focused individual interested in construction and heating industries, offering a supportive environment to grow and contribute to sustainable energy projects. If you're looking for a rewarding career, apply today!
The Role
As an Apprentice Tenant Liaison Officer, you will support the delivery of key projects by providing excellent customer care. You will help ensure the smooth operation of the Heat Network project by building positive relationships with residents, working alongside the Resident Liaison Officer to keep residents informed, supported, and involved during planned works. You will also study for Level 2 and Level 3 NVQ qualifications in customer service.
Responsibilities
* Arrange appointments with residents
* Manage resident complaints and respond promptly
* Maintain resident data in compliance with GDPR
About You
To be considered, you should have:
* Knowledge of Microsoft Office (Word, Excel, Outlook)
* The ability to work independently and as part of a team
* Good communication skills and confidence in building relationships
* An interest in construction and heating industries
Other titles for this role include Resident Liaison Apprentice, Customer Liaison Assistant, Apprentice Housing Officer, among others.
Webrecruit and Cenergist are equal opportunity employers, committed to diversity and inclusive hiring practices.
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