The Role
Swatch is opening a new store in Melbourne’s Fashion Capital, Chadstone Shopping Centre. As a Sales Associate you will be a key member of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.
We have two permanent part‑time opportunities available: 30 hours per week or 23 hours per week, including weekends and some late night trade.
* Support the team in achieving sales targets
* Handle transactions for all types of sales according to company policy
* Ensure the store is always presentable, clean and tidy
* Ensure products are displayed in accordance with Swatch Guidelines
* Assist with daily and monthly stocktake and stock management
* Keep up to date with new products, promotions and participate in regular training
* Follow up with customers via email and phone regarding warranty and repairs
* Ensure the highest level of customer service
Skills & Experience
* Experience working within retail sales
* Previous experience working towards sales targets and KPI's
* Highly developed and proven customer service skills
* Ability to build and sustain lasting customer relationships
* Organised and time efficient
* Excellent oral and written communication skills
* Full‑time availability including weekends
Benefits
* Collaborative and supportive culture
* Generous employee discount across all Swatch Group brands
* Employee referral program with the opportunity to earn a cash reward
* Access to our Employee Assistance Program
* Comprehensive income protection insurance
* Novated leasing opportunities for electric vehicles
* Extensive professional Learning and Development program
* Opportunity to earn incentives on top of your base salary
* Complementary loan watch
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