Job Description
The Business:
Nigel Wright are working exclusively with a heritage brand with over 330 years of innovation, trusted by professionals and discerning homeowners worldwide. A growing consumer business that manufactures products designed for performance, sustainability, and reliability.
Are you ready to take ownership of driving online growth across multiple markets? We’re looking for an experienced E-Commerce Manager to lead and scale direct-to-consumer (DTC) and marketplace operations in the UK and key European regions.
The Role:
* Own the local E-Commerce strategy – You’ll be responsible for everything that happens in your market, from planning to execution.
* Drive demand planning with high accuracy and align with group targets.
* Create and deliver impactful sales campaigns, collaborating with cross-functional teams.
* Develop marketplace operations – a strategic growth pillar for the business.
* Work closely with partners and dealer networks to ensure seamless Click & Collect experiences.
* Enhance customer experience by supporting service teams and reducing contact rates.
* Support operational excellence, including order and inventory management.
The Person:
* 3+ years’ experience in E-Commerce (DTC or marketplace).
* Knowledge of email and affiliate marketing.
* Familiarity with E-Commerce and CMS platforms (Salesforce Commerce Cloud, Sitecore a plus).
* Strong organizational, problem-solving, and collaboration skills.
* Proficiency in Microsoft Office tools.
* A proactive, “can-do” attitude with creativity and flexibility.
This is a remote role with occasional travel to site.