Workplace description: This hotel is one of the leading luxury hotels in Devon and the West Country. Standing in five acres of beautifully landscaped grounds, it overlooks Sidmouth Bay and is just a short stroll from the centre of this elegant resort town. The hotel offers first-class cuisine, with chefs sourcing ingredients from trusted Devon suppliers to create delicious menus that will surprise and delight you.
The luxurious en-suite bedrooms are beautifully furnished, with most featuring private balconies facing south with exceptional sea views of Sidmouth seafront.
Main Duties and Responsibilities
As a Senior Receptionist, you will be required to lead shifts, manage hotel bookings, and communicate with all departments to ensure high customer care standards. You will also answer internal and external calls professionally and friendly, performing tasks such as:
1. Recording and controlling hotel bookings accurately
2. Handling calls and emails efficiently, passing messages as needed
3. Carrying out administrative tasks including hotel banking
4. Providing friendly and professional customer service
5. Maintaining a tidy workstation and functional equipment
6. Complying with company policies on HASAWA, fire safety, legal requirements, and other duties as assigned
7. Assisting other departments and maintaining good working relationships
Essential Criteria
Previous senior reception experience in a quality hotel is preferred.
Application Process
Applications should be made via email or phone, in Word format, and in ENGLISH. DDH Recruitment Ltd does not charge job seekers for its services. All workers will be subject to UK taxation. By applying, you consent to DDH Recruitment Ltd processing your data and sharing it with clients, in accordance with GDPR. If you do not wish your data to be used in this way, please contact us promptly.
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