Job Description
As Payment Product Partnerships Manager you are responsible for defining and executing the regional third-party strategy, including partner segmentation and governance frameworks, to accelerate American Express (AXP) product and capability adoption across all markets in the region and with specialized global providers.
This role partners closely with cross‑functional teams, including local PCG, Product, and Merchant Services, to ensure timely and effective product deployment, strong third‑party relationships, and full adherence to enterprise Third‑Party Risk Management (TPRM) policies and standards.
Responsibilities
* Regional Third‑Party Strategy & Execution: Define, execute, and maintain the regional third‑party strategy and rollout plans across all markets and specialized global providers. Guide local teams and partners through product implementations, upgrades, and prioritization decisions.
* Third‑Party Relationship & Commercial Management: Lead the regional third‑party portfolio at an executive level, managing commercial negotiations, service‑level agreements, and product support arrangements to ensure AXP product readiness, availability, and quality at the point of sale (POS).
* Governance, Risk & Controls: Design and enforce regional third‑party governance frameworks, including controls, documentation standards, and automation, in alignment with enterprise TPRM requirements. Oversee consistent execution across local markets and drive continuous improvement.
* Business Development & Market Expansion: Identify new third‑party opportunities, emerging payment trends, and capability expansion areas. Maintain a strong regional pipeline and represent American Express at relevant industry events and forums.
* Consultative Delivery & Cross‑Functional Leadership: Provide thought leadership and guidance to regional team members. Coordinate with NAS, PCG, GMNS, Product, Risk, GCO, and Technology teams to deliver third‑party initiatives on time and within scope, while providing high‑quality product and process consulting.
Qualifications
* Strong knowledge of the payments ecosystem, including payment processing, products, and third‑party risk management (TPRM), governance, and compliance frameworks.
* Proven experience managing complex regional or multi‑market third‑party partnerships, including contract negotiation and commercial discussions.
* Demonstrated ability to drive business development and identify growth opportunities through external partnerships.
* Ability to translate strategic objectives into structured execution plans and deliver results in ambiguous, fast‑changing environments.
* Strong relationship management skills, with the ability to build, influence, and maintain partnerships with internal stakeholders and external partners.
* Excellent communication and interpersonal skills, with the ability to clearly articulate complex concepts to both technical and non‑technical audiences.
* Strong organizational, problem‑solving, and project management capabilities.
* Experience representing an organization at industry events or partner forums, with the ability to synthesize market insights into actionable opportunities.
* Self‑driven, with the ability to lead through ambiguity, manage change effectively, and operate with a high degree of ownership.
Employment Eligibility
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175‑year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world‑class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About The Team
* Competitive base salaries
* Bonus incentives
* Support for financial‑well‑being and retirement
* Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* Generous paid parental leave policies (depending on your location)
* Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
#J-18808-Ljbffr