About Montcalm Collection
United by timeless style and peerless service, Montcalm
Collection is London’s compendium of luxury hotels. Housed in elegant Georgian
townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped
skyscraper, each hotel reveals a different chapter in the city’s story. The
hotels in the collection include a storied city-slicker, housed in the former
headquarters of the Royal Mail: Montcalm Royal London House. A property with a
bold new perspective at Montcalm East, part of Marriott’s Autograph Collection.
And a duo of mindful hotels which set a slower pace: Inhabit, Southwick Street
and Inhabit, Queen’s Gardens, both part of Design Hotels.
Discover Montcalm Brewery: a historic brewery transformed
into a luxury hotel in the heart of the city. Featuring artful interiors,
modern British dining, and a sleek fitness suite. Indulge in seasonal cuisine
at The Jugged Hare, explore iconic landmarks nearby, and enjoy 235 elegant
rooms and suites. Blending history and modernity seamlessly, a storied past
with a touch of contemporary luxury.
Overview
Montcalm Collection is looking
for a Business Development Director of Leisure & Entertainment Sales to
help grow revenue and strengthen our presence in the luxury leisure and
entertainment markets. This exciting role is all about building strong
relationships and finding new opportunities in key international regions,
especially the US, Middle East, and Asia.
You will lead business
development initiatives for flagship properties—Montcalm Mayfair, Montcalm
East, Montcalm Royal London House, and Inhabit Hotels—while supporting
cross-selling efforts across the broader Montcalm Collection portfolio.
Leveraging your deep industry network and expertise, you will manage strategic
accounts, forge impactful partnerships, and elevate the brand’s presence in the
global luxury leisure and entertainment landscape.
This is a unique opportunity to
shape the future of a dynamic hospitality group known for its innovation,
elegance, and commitment to exceptional guest experiences.
Key Responsibility
The key responsibilities as a Business Development Director
in Luxury Leisure Sales and Entertainment would likely include:
·
Market
Analysis: Conducting thorough market research to identify trends,
opportunities, and potential competitors within the luxury leisure and
entertainment industry.
·
Relationship
Building: Establishing and nurturing relationships with key clients, partners,
and stakeholders to foster business growth and maintain a strong network.
·
Sales
Strategy: Developing and implementing effective sales strategies to achieve
revenue targets, considering market dynamics and customer preferences in the
luxury segment.
·
New
Business Development: Actively seeking and pursuing new business opportunities,
partnerships, and collaborations to expand the company's footprint in the
luxury leisure market.
·
Client
Management: Managing relationships with existing clients, ensuring high levels
of satisfaction, and identifying upsell or cross-sell opportunities to maximize
revenue.
·
Team
Collaboration: Collaborating with cross-functional teams, including marketing,
operations, and finance, to ensure a cohesive approach in delivering luxury
leisure and entertainment services.
·
Reporting
and Analysis: Providing regular reports and analysis on sales performance,
market trends, and competitor activities to the Director of Sales and
Commercial Director for strategic decision-making.
·
Brand
Representation: Serving as a brand ambassador, upholding the company's image
and values in all interactions and engagements within the luxury sector.
·
Contract
Negotiation: Leading negotiations for contracts and agreements, ensuring
favourable terms for the company while maintaining positive client
relationships.
·
Adaptability:
Staying informed about industry changes, adjusting strategies accordingly, and
being agile in response to shifting market conditions.
·
Very
good knowledge of the leisure industry and processes within the US, Midde East
and Asia and local markets.
Key Attributes
•
Experience:
A proven track record in business development, sales, or a related field, with
a focus on the luxury leisure and entertainment sector.
•
Industry
Knowledge: In-depth understanding of the luxury market, including trends,
customer behaviour, and key competitors.
•
Networking
Skills: Strong networking and relationship-building skills to establish and
maintain connections within the luxury segment.
•
Sales
Expertise: Demonstrated ability to develop and execute successful sales
strategies, meet revenue targets, and drive business growth.
•
Communication
Skills: Excellent communication and presentation skills to articulate the value
proposition of luxury leisure and entertainment offerings.
•
Strategic
Thinking: Strategic mindset with the ability to analyse market data, identify
opportunities, and contribute to the development of effective business
strategies.
•
Team
Collaboration: Experience working collaboratively with cross-functional teams
and influencing positive outcomes.
•
Negotiation
Skills: Proficient in negotiation techniques to secure favourable deals and
contracts.
•
Client
Management: Previous experience in managing client relationships, ensuring
satisfaction, and identifying opportunities for additional business.
•
Adaptability:
Ability to adapt to changing market conditions and implement flexible
strategies accordingly.
•
Bachelor's
Degree: Often, a bachelor's degree in business, hospitality, or a related field
is required; however, relevant experience can sometimes be considered in lieu
of a degree.
•
Results-Driven:
A results-oriented mindset with a focus on achieving and exceeding sales
targets.
Desirable
Attributes:
* Previous experience in boutique or
townhouse-style hotels.
* Familiarity with Opera PMS and CRM.
* Multilingual (especially Arabic, Mandarin)
is a plus.
* Passionate about delivering personalised,
design-led hospitality experiences.
This job description is
designed to outline primary duties and conditions related to the Business Development Director of Leisure &
Entertainment Sales position at Montcalm Collection. It is not an
exhaustive list and additional tasks and responsibilities may be required as
directed by Head of Head of Hotels.
Working Conditions:
·
Full-time position, with flexibility required to
accommodate the demands of the role.
Benefits
·
Collaborative and empowering team dynamics.
·
Pathways for promotions and growth within the brand.
·
Recognition and Rewards Program.
·
Access to an array of discounts via our Benefits Platform.
·
Comprehensive training through Certified Classroom and
E-Learnings.
·
28 holidays annually, inclusive of 8 bank holidays. Additional
holidays post 2-year tenure.
·
Health incentives: Cash-back on optical, dental, chiropractic,
and physio services.
·
Concession on gym memberships.
·
Nutritious meals provided during shifts.
·
Complimentary dry-cleaning service for uniforms.
·
Inclusive pension schemes
·
Special day off on your birthday.
Eligibility
Candidates
must be authorised to live and work in the UK. Currently, visa sponsorship is
not available for this role.
Equal Opportunity Employer
At Montcalm
Collection, diversity and inclusion aren't just buzzwords. We genuinely value
the unique perspectives each individual brings, regardless of gender,
ethnicity, age, disability, or background. Our culture thrives on mutual
respect, and we are dedicated to providing a workplace free from discrimination
and prejudice.
Should this
role resonate with your aspirations, please apply. If not shortlisted, we
encourage you to explore other opportunities with us, either now or in the
future.
Note: If you do not hear from us within 14 days, kindly consider your
application as not shortlisted for this particular role.