Overview
Join to apply for the Water Network Controller role at Southern Water.
Location: Durrington
Job Title: Water Network Controller
Job Type: Permanent
Hours: 38
Salary: £29,200
Closing Date: 2025-09-16
Our purpose is big. Our impact is huge. We know that every single one of us has the power, through our actions, to positively change society and the environment for good.
It’s why careers with us have real meaning. If you’re driven and ambitious, we offer opportunities for personal growth, professional development and constant innovation. We aim to be forever evolving and focused on doing the right thing, empowering everyone to play to their strengths and help shape a fair and positive future for all. We believe in Water for Life.
Southern Water has a mandate to ensure our 2.5 million water customers receive a continuous supply of fresh, wholesome drinking water. We are transforming our Operational Control Centre and are seeking a Controller to join our diverse team. Controllers form the backbone of the Water and Wastewater Services we provide to our communities.
Responsibilities include overseeing the whole water network area, coordinating with Operations and field teams including service providers to ensure customers have access to clean, high-quality drinking water. You will react quickly to situations, think creatively when needed, and provide clear updates to multiple stakeholders at all levels of the business.
We are looking for people who enjoy problem solving, analysis and proactive use of initiative. The role is office-based and candidates should be comfortable with multiple IT systems and telephone work. If you have experience in a busy call centre environment, we would love to hear from you.
The role is based at our Durrington office, operating a 6-week rotating shift pattern with a range of 12-hour shifts, including:
* 3 days on / 7 days off
* 4 days on / 7 days off
* 3 nights on / 7 days off
* 4 nights on / 7 days off
Standby arrangements can be discussed in more detail at interview. The salary starts from £29,200 per annum (plus a 15% shift allowance and standby payments, depending on skills and experience).
Benefits
* All necessary PPE, tools, uniform and training
* 25 days annual leave + Bank Holidays
* BUPA cash plan cover (option to upgrade for family coverage)
* Free annual flu jab and eye test vouchers
* Pension contributions up to 11%
* Employee assistance program
* Network of sports and social clubs
* Company and performance-related bonus
* Life assurance up to 4x salary
* Salary sacrifice electric car scheme (after 6 months)
* Health Cash Plan
* Two paid volunteering days per year
* Occupational health service
* Discounts with 800+ retailers
* Digital GP service
* Study support may be available for job-related qualifications
* Flexible maternity & paternity leave and return-to-work options
* Cycle to work scheme
Please note: If you progress, you will be invited to a Group Interview Day on Thursday 24th September. This will include 1-on-1 interviews, group activities and more. An online assessment may also be required in advance.
Want to know more? A video link to our Southern Water Control Centre page is available.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Utilities
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