We're working with a respected local authority to recruit a Caseworker for their Discretionary Financial Support Services team. This is a fantastic opportunity to join a dedicated service supporting vulnerable and low-income individuals across the Sunderland Area.
The Role:
You'll be responsible for carrying out financial and situational assessments for applicants seeking support through Discretionary Housing Payments, Local Welfare Provision, and other discretionary schemes. The role requires empathy, attention to detail, and the ability to make informed decisions in line with DWP guidance and local policies.
Key Responsibilities:
* Assess applications and manage a personal caseload
* Deliver excellent customer service and communicate outcomes clearly
* Collaborate with internal teams and external partners
* Accurately record and report case data
What We're Looking For:
* Experience or working knowledge of welfare benefits and discretionary support schemes
* Strong interpersonal and IT skills, including MS Office
* Confident decision-making and case management abilities
* Flexible, organised, and able to work both independently and as part of a team
Please Note: This role is subject to a DBS check.
Expected Hours: Full time (37 hours)
Contract: Sept 25 - March 26 (with expectation of extension)
Rate of pay: £15-£19/ph.
Hit the apply button now and follow the steps below:
Contact Leasha on 01772 954 200
Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Children's Services and will also provide expert career advice along the way.
We also have a market leading referral scheme of up to £250* so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Leasha at Spencer Clarke Group.*T's & C's apply.
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