A well-established UK technology services firm is seeking a Head of Customer Success to lead their growing customer success function. The role involves managing a small team, driving customer retention, and promoting long-term account value in a hybrid working environment. Ideal candidates will have prior leadership experience in customer success or client management within MSP, SaaS, or IT services. The package includes a competitive salary of up to £55,000 and additional benefits such as holiday and life assurance.
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