Lead the dining experience. Inspire your team. Delight every guest. At Parkdean Resorts, we’re looking for a passionate and dynamic Restaurant Manager to take full ownership of our restaurant operations. This is an exciting opportunity to lead a busy, vibrant venue, ensuring exceptional service, brilliant food quality, and a warm, welcoming atmosphere that keeps guests coming back for more.
Responsibilities
* Ensuring the restaurant is always presented to the highest standards, both visually and hygienically.
* Preparing rotas that balance wage controls with forecasted demand to ensure effective staffing.
* Managing stock levels, placing orders, and monitoring usage to achieve gross profit and margin targets.
* Completing food and bar stock takes, line checks, reporting results, and implementing corrective actions.
* Working closely with the kitchen team to ensure food is prepared, presented, and portioned to specification.
* Recruiting, inducting, training, and developing a skilled and motivated restaurant team.
* Delivering outstanding customer service and handling guest queries or complaints professionally.
* Collaborating with departments such as Front of House, Accommodation, and Operations to ensure smooth guest experiences.
* Monitoring performance against financial targets and taking proactive actions to maximise profitability.
* Reviewing guest feedback and implementing improvements to continually elevate the dining experience.
* Ensuring full compliance with health & safety, food hygiene, licensing, and GDPR requirements.
Qualifications
* Previous experience managing a team within a fast‑paced hospitality or restaurant environment.
* A strong customer‑focused mindset and a passion for delivering hospitality excellence.
* Confidence working in a high‑pressure F&B environment.
* Strong financial awareness, with experience controlling budgets, stock, and gross profit margins.
* Excellent leadership, communication, and organisational skills.
* Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
* Food Hygiene Level 2 & 3 or equivalent qualifications.
Benefits
* Opportunity to develop your skills and boost your career across 65 Parks with comprehensive training support.
* Employee Assistance Programme with 24/7 confidential helpline for counselling and support.
* 50% discount for yourself and 25% discount for friends and family when booking your holiday with us.
* 30% team member discount on meals, drinks, and leisure activities.
* Additional discounts on meal kits, local gyms, and other partner brands.
Parkdean Resorts takes safeguarding seriously; background checks including DBS (or equivalent) will be carried out if appropriate.
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