Job Summary
Receptionist/Admin role at Hurley Group for Allerton Road Medical Centre in London.
Work pattern 8 hours a day, 35 hours per week. Permanent, part‑time contract.
Responsibilities
* Open and close premises punctually.
* Check‑in patients, direct them appropriately, and handle enquiries courteously and efficiently.
* Take accurate messages and pass them to relevant staff.
* Maintain and update the appointment book; operate the scheduled appointment system.
* Arrange repeat prescriptions, collect and store specimens, and prepare specimen reports.
* Deal with telephone queries and provide cover for reception and admin staff as required.
* Maintain office supplies, manage non‑routine appointments, and handle mail distribution.
* Support clinical team by preparing referral letters, recording data, and liaising with external agencies.
* Contribute to audits, projects, and general administrative duties to support smooth practice running.
Qualifications & Experience
* GCSE or NVQ Level 2 (or equivalent). Computer literate – MS Word, Excel, PowerPoint, Outlook.
* Excellent interpersonal skills, organisational ability, and customer‑service orientation.
* Experience in reception/admin role, preferably in a healthcare setting.
* Capability to work independently and as part of a team; initiative and attention to detail.
* Basic budgeting/stock management awareness.
* Knowledge of health and safety, confidentiality, and safeguarding policies (basic understanding required).
Equality and Support
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice throughout the application process. Equality of opportunity is our policy.
Salary & Hours
£14.17–£16.01 an hour (35 hrs per week). Permanent contract, part‑time, 8‑hour day.
Reference
Reference number: A1199‑25‑0068.
#J-18808-Ljbffr