+ Multiple locations Northern Ireland • Ireland Sales Hybrid Experienced Professionals Function: Commercial Channel: Away From Home Location: Island of IrelandContract: Permanent About the role: As a National Account Manager, you will have full P&L responsibility for At Work, Education, Transportation and Health (AWETH) trade channels. You will be the key single point of contact for your Key Accounts, devising and delivering on strategic initiatives including management of our full ‘24/7’ portfolio. You will collaborate with internal functions and market insights to achieve customer and P&L success. Through your role you will be required to support delivery of sales execution plans. You will report directly to the Channel Director. Your new key responsibilities
1. P&L Ownership & Management of respective Key Accounts to Gross Profit level.
2. Deliver year on year improvements to your customer satisfaction score via the annual OP&K survey.
3. Management of customer price lists and any pricing negotiations.
4. Proactive management and overall accountability for the customer accounts receivable process.
5. Work cross functionally with Marketing, Commercial Excellence and Field Sales to build and understand Key Account plans.
6. Fully accountable for the agreement, management, and delivery of your Key Account joint business plans (JBP’s). JBP scorecards to be updated monthly and reviewed with your Key Accounts via a monthly meeting routine.
7. Sell commercial plans in line with Revenue Growth Management (RGM) guidelines.
8. Exploitation of Invest promotional management tool and SAP to deliver account profitability.
9. Utilisation of customer sales data to provide insights, trends, and financial opportunities both internally and externally through promotional management.
10. Manage your Key Accounts via a total outlet lens which looks at the total business opportunity and not just price & promo.
11. Execute and implement all channel strategies and plans to succeed through the sales team.
12. Manage the delivery of regional channel KBI’s through the sales team
13. Gain customer commitment to our programs and initiatives to deliver joint value creation
14. Ensure compliance with company CSR and commercial policies
15. Stretch your growth and development by participating in Key Cross Functional Business Projects.
16. Are these your secret ingredients.
17. Essential Criteria
18. Minimum 5+ years’ experience within a FMCG sales role with a successful performance record.
19. Direct experience managing a Key Account customer base. Ability to optimise results by managing mutual ‘win - win’ solutions whilst maintaining customer relationships.
20. Professional manner - articulate with excellent written and oral communication skills and strong interpersonal skills.
21. Ability to communicate effectively at all levels of the organisation.
22. Be obsessively curious to understand the needs of the customer.
23. Results orientated, output driven, tenacious and resilient, can-do attitude with a strong desire to make things happen, entrepreneurial and self- motivating.
24. Highly numerate with excellent analytical skills.
25. IT literate with proficiency in Excel & PowerPoint and a working knowledge of SAP.
26. Full, unrestricted driving licence.
Desired Criteria
27. Educational qualification to third level in a business’ related discipline.
28. Experience of Managing Key Accounts in a Fully SAP integrated environment.
29. Proven track record in a management role (min 3 years) – preferably in Key Accounts, Field Sales or Marketing
30. GAP negotiation trained.
About your new team Every one of us is the secret ingredient of Coca-Cola HBC – one of the world’s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 600 million consumers by offering a choice of over 190 iconic global and favourite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 28 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve. At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, colour, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success. Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we would still encourage you to apply. You may just be the secret ingredient for this or other roles!
Benefits
Bonus incentives Coaching and mentoring programs Company car Company shares Work with iconic brands Supportive team