Job Title: Vehicle Damage Assessor (VDA)
Location: Sunderland
Salary: £30,000 - £45,000 per annum (DOE)
Hours: Monday to Friday, 8:00am 4:30pm
Join a Leading Automotive Repair Centre in Sunderland as a Vehicle Damage Assessor
Were seeking a skilled and detail-oriented Vehicle Damage Assessor to join a busy and professional accident repair centre in Sunderland. This is a vital role in ensuring accurate repair assessments, smooth workflow, and a top-tier customer experience.
Key Responsibilities:
* Create computerised repair estimates using Audatex
* Liaise with customers regarding repair details and estimated completion times
* Maintain accurate repair documentation and update internal systems
* Monitor vehicle progress through the repair process
* Collaborate with engineers and insurers to finalise repair authorisations
* Identify opportunities for additional retail (non-insurance) work
* Conduct mobile or on-site estimates as needed
* Support the wider team as required
Requirements:
1. Previous experience as a Vehicle Damage Assessor (VDA)
2. Proficiency with Audatex estimating software
3. Strong organisat...