Part‑time Store Colleague – Pay: £12.21 per hour – Ref: 34904
Location: E2, Pipps Hill Retail Park, Miles Gray Road, Basildon, Essex, SS14 3AF
Contract Type: Permanent – Contracted Hours: 16 per week. Availability required evenings during the week and full availability Saturday and Sunday. Must be able to work between 7am – 8:30pm and travel to the store.
About The Role
As a Store Colleague, you will be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You will build strong customer relationships and enhance their experience with us.
What You Will Bring With You
* Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
* Effective Problem‑Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
* Eagerness to Learn: A keen interest in ongoing learning and professional development.
* Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
* Flexibility: Able to work shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretionary annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen. Pets improve our health, increase our life expectancy, lower our blood pressure, and make us think. They make us care. And because pets are the best, they deserve the best.
Additional Information
We may close this vacancy earlier than the specified closing date if we receive a sufficient number of applications, allowing us to manage them efficiently.
Our preferred method of contact is via email. Please check your junk or spam folder regularly to ensure you receive our communications.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities.
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