Role summary
:
The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers every time. The Collection and Delivery Manager is also responsible for the effective management of all service delivery partners and PAYE drivers ensuring high quality performance is delivered. Key to this the Collection and Delivery Manager is to manage the Service Centre and its satellites (if applicable) in the day to day collection and delivery network.
Essential Criteria:
1. Proven record of delivering great service to Customers and managing on-going Customer relationships.
2. Experience of managing a diverse workforce including sub- contractors, self- employed drivers and PAYE drivers.
3. Experience of managing direct cost budget.
4. Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base.
5. Always maintain a calm and rational presence, even when in pressured situations.
6. Ability to identify problems and design deployable solutions.
Essential criteria for this role
7. Previous experience in the mail or distribution industry
Additional information on this role
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
8. Competitive Rates of Pay
9. Company Funded Health Cash Plan
10. Holidays: 25 days increasing with length of service + bank holidays
11. Long Service Recognition scheme
12. Enhanced Maternity & Paternity
13. Company Pension Scheme
14. Life Assurance
15. Employee Assistance programme including 24/7 Virtual GP
16. DX Discounts Portal
17. Excellent opportunities for career progression and more!!
We look forward to hearing from you!