Join Our Lifesaving Team
Shop Manager
Full Job Description: Shop Manager
Location: Milton Keynes, MK4 4DD
Hours: Part time, 30hpw
What We Offer:
* Enhanced annual leave, with even more added as your service grows
* Additional annual leave purchase options
* Enhanced sick pay
* Life assurance
* Blue Light Card eligibility and access to generous discount schemes
* A supportive, purpose‑driven team
* Access to our comprehensive Employee Assistance Programme
* Our commitment to equality, diversity and inclusion encourages involvement in internal EDI networks to help shape a more inclusive workplace
Looking for a retail role that’s more than just a job? Fancy being part of something that truly saves lives every day? Well then this is your sign. We’re on the lookout for a creative, motivated, and customer‑focused Shop Manager to join the team in our Milton Keynes shop.
As part of The Air Ambulance Service, your work will directly support our lifesaving missions. Every item sold helps keep our helicopters in the sky and our crews ready to respond.
What You’ll Be Doing:
* Maintaining the day‑to‑day operation of the shop
* Planning and managing deliveries and collections
* Operating the agreed stock rotation system and pricing structure
* Ensuring an efficient back‑room operation
* Delivery of budgeted sales targets and maximising profit
* Providing and promoting excellent customer service
* Creating a store layout in line with brand guidelines
What We’re Looking For:
* Able to demonstrate effective people management experience
* Organisational skills and time management
* Ability to understand issues related to working with volunteers
* Proven customer care skills
* IT skills and business online experience
* Understanding of financial and numerical information
* Experience in cash handling and online stock control
* Creativity and flair for presenting items
* Ability to keep up with retail trends and use initiative for positive results
Compliance Responsibilities
* Health & Safety and Environment
* Safeguarding
* Data Protection
* Equality, Diversity and Inclusion
* Quality
The role is subject to a Basic DBS check.
Environment & Equality
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected, and a diverse workforce is valued. Recruitment, employment and development are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
TAAS is committed to ensuring the safety and welfare of children and vulnerable adults involved in any activities. This commitment applies to all employees, contractors, volunteers, supporters, patients, donors and visitors, who all have a responsibility towards safeguarding vulnerable people. New staff must be committed to Safeguarding, complete relevant training and report any concerns.
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