Housekeeping Co-ordinator and Warden / Maintenance
Axon Moore is recruiting for two roles at a busy park-based site: Housekeeping Co-ordinator and Maintenance/Warden. Both roles combine hands-on operational work with customer-facing duties, ideal for practical, organised individuals who take pride in maintaining high standards and delivering excellent service.
Housekeeping Co-ordinator
Axon Moore is recruiting a Housekeeping Co-ordinator to join a busy park-based site. This is a hands-on role that combines supervising housekeeping staff, maintaining high cleanliness standards, and ensuring a positive experience for guests. It is ideal for someone who enjoys a varied workload, has excellent organisational skills, and takes pride in delivering high standards of customer service.
Role Overview:
Manage the day-to-day housekeeping operations, support the team, and maintain high standards of cleanliness and presentation in all accommodation and public areas. Assist with guest-facing duties such as queries, check-ins, and reception tasks when required.
Key Responsibilities:
Supervise cleaners to ensure accommodation and public areas meet high standards; checklists are completed
Manage third-party cleaners to ensure standards are maintained
Carry out cleaning tasks during busy periods
Create a guest-focused culture within the housekeeping team
Ensure bed linen and inventory packs are stocked; follow company procedures for replacement
Inspect accommodation before guest arrivals; arrange repairs or routine maintenance as needed
Ensure staff follow health and safety procedures
Support the team with general housekeeping tasks when required
Provide efficient, friendly, and consistently high standards of service to guests
Participate in training to support the role
Follow all company policies and procedures
Carry out any other reasonable duties as requested by your line manager
Skills and Experience:
Previous experience in a similar environment is advantageous
Excellent telephone manner and communication skills
Strong time management, organisational skills, and attention to detail
Good customer service skills
Computer literate
Friendly, approachable, able to work under pressure
Experience supervising teams or planning and organising projects
Experience in a holiday park environment is desirable but not essential
Qualifications:
Right to work in the UK
Working Hours and Pay: £23,000–£25,000
Maintenance / Warden
Axon Moore is recruiting for a Maintenance/Warden role at a park-based site. This hands-on position combines practical maintenance duties with a visible presence on-site to support residents and guests. It is ideal for someone who enjoys practical work, has strong organisational skills, and is comfortable working with the public.
Role Overview:
Work as part of the maintenance team to ensure the site is safe, well-maintained, and welcoming, while acting as a visible presence and responding to guest queries, including out-of-hours requests.
Key Responsibilities – Maintenance:
Carry out gas deliveries in line with company procedures
Maintain buildings, accommodation units, grounds, fencing, public areas, and development sites
Identify and report maintenance issues, ensuring timely resolution
Record chargeable work accurately for invoicing and approval
Support minor repairs and general maintenance, including drain downs, siting work, and grounds maintenance (e.g., grass cutting)
Assist with enforcing site rules professionally, reporting non-compliance when necessary
Provide courteous, professional service to residents and guests
Monitor site-specific systems such as boreholes and reed beds; report concerns
Participate in training and follow all health and safety procedures
Comply with all company policies and procedures
Carry out other reasonable duties as requested by your line manager
Key Responsibilities – Warden:
Maintain a visible presence to support residents and guests, including out-of-hours queries
Work under the manager’s guidance to ensure efficient site operation
Complete reasonable tasks and flexible hours as required
Follow all health and safety procedures and company policies
Carry out other reasonable duties as requested
Skills and Experience:
Excellent verbal and written communication skills
Strong organisational skills and attention to detail
Previous maintenance or management experience preferred
Full driving licence essential
Professional manner when dealing with customers and colleagues
Ability to work calmly under pressure to meet deadlines
Experience in customer-facing roles beneficial
Qualifications:
Right to work in the UK
Previous maintenance or management experience preferred
Working Hours and Pay: £23,000–£25,000