Severn Trent Water is hiring for a Service Desk Manager in Coventry. This full-time position requires strong leadership in IT Service Management. You will develop a customer-focused service and lead a team of around 10 colleagues, focusing on continuous improvement and a positive colleague experience. You'll engage in resource management, oversee service quality, and apply insights from service data. The role includes rewards like 28 days of holiday and annual bonuses, contributing to a supportive workplace culture.
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