Job Ref: BES6986
Branch: North West Castle
Location: North West Castle, Stranraer
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 35
Posted date: 13/02/2026
Closing date: 15/03/2026
We currently have an amazing opportunity to join the team as Linen Porter.
Bespoke Benefits… What's in it for you?
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values.
We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements:
The ideal person will be flexible and a team player with willingness to work shifts including weekend work. We are looking for an individual that we can rely on, who can work independently as well as part of a team. Having an eye for detail is essential to the role.
Our industry creates fantastic prospects for growth, so a passion for your profession is key to opening up these opportunities.
Role Responsibilities:
* Collecting dirty linen from each allocated floor.
* Counting linen, maintaining correct stock counts, strict control of deliveries.
* Transporting linen in cages for collection.
* Delivering fresh linen to the linen rooms.
* Working and cooperating with colleagues to enhance the guests always experience.
* Follow and maintain Health and Safety standards and procedures
Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.
We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.
About Us
North West Castle offers all of it's visitors and guests a comfortable, luxurious and convenient three star town centre hotel accommodation experience in Stranraer, Dumfries and Galloway in the South West of Scotland. A family owned and run hotel for more than fifty years, 'The Castle' itself, was formerly the home of Sir John Ross, who was once a famous Arctic explorer, who was instrumental in the discovery of the ice bound trading route which is now known around the world as the 'North West Passage'.
North West Castle is seen as an excellent base for exploring the beautiful local area of South West Dumfries and Galloway and the hotel itself offers an impressive 72 en-suite bedrooms, along with stunning dining experiences of 'The Regency' dining room, The Alpine Restaurant and Grill, leisure facilities including swimming pool, sauna, spa bath, gym and its very own indoor curling rink which hosts a multitude of world renowned Curling events throughout the year.
The hotel, along with its indoor curling rink has long been a hub for Scottish Curling and regularly hosts major national and international competitions, as well as open weekend competitions and tuition breaks like the 'Try Curling'.
We truly believe our people are our biggest asset and to reflect that we offer:
* Market leading Rates of Pay
* Anniversary Bonus
* Flexible Shifts, full and part time to fit around other commitments
* 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
* Full Training and Supervision Given
* Opportunity to gain recognised qualifications to help you progress
* Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
* Introduce a Friend Scheme worth £600+
* Anniversary weekend stay for you or to give as a gift to family or close friends
* Access to complimentary Mental Health Wellbeing services
* Discounted Bespoke Hotel Stays, for you, your family and friends
* 50% off all Food Beverage during Bespoke Hotel Stays
* A range of local in-house benefits
* many more