Job Summary
We are seeking a detail-oriented and proactive Sales Administrator to support one of our clients' sales teams in achieving their objectives. The ideal candidate will possess strong administrative skills and a solid understanding of sales processes. This role requires excellent communication abilities and proficiency in various software applications to ensure smooth operations within the sales department.
Duties
* Provide administrative support to the sales team, ensuring the timely processing of sales orders and customer inquiries.
* Maintain accurate records of sales activities, customer interactions, and follow-ups using CRM software.
* Assist in preparing sales reports and presentations using Microsoft Excel and Microsoft PowerPoint.
* Coordinate with other departments to facilitate efficient order fulfilment and customer service.
* Manage schedules, appointments, and communications for the sales team using Microsoft Outlook.
* Ensure all documentation is organised and easily accessible for the sales team.
* Handle customer queries professionally, demonstrating excellent customer service skills.
* Support the implementation of new sales initiatives and strategies as required.
Qualifications
* Proven experience in a sales administration or similar administrative role.
* Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
* Familiarity with Sage or similar accounting software is advantageous.
* Strong organisational skills with the ability to manage multiple tasks effectively.
* Excellent communication skills in English, both written and verbal.
* Strong computer literacy with a good understanding of IT systems relevant to sales administration.
* Ability to work independently as well as part of a team, demonstrating strong time management skills.
* A customer-focused approach with a commitment to delivering high-quality service. If you are an enthusiastic individual