Role : Call Handler Location: Remote, UK wide Start Date : 20th May 2024 Pay Rate : £12.30 per hour, paid weekly Bonus : £200 gratitude bonus paid on the completion of your assignment Hours : Monday to Friday on a shift basis between 8am-10pm Contract Length : Expectation to be between 4-6 weeks We are recruiting on behalf of our client who is a global award-winning outsourcer who works with a host of well known brands and businesses. They are looking for passionate, personable and professional Customer Service Advisors to join their team on short term contract. ?The Role? Handling inbound calls from stakeholders, following script style questions and logging answers accurately. Meeting challenging targets for Quality of interaction and process follow through. To ensure the best Customer service experience is given to all customers. To achieve KPI's (Key Performance Indicators) whilst maintaining excellent quality. Ensuring that all consumer contact is handled in a professional manner in line with the client's methodologies, values and principles - maximize all interactions to promote their Brand. Equipment : Provided by the client, this will be ship to you and collected after completion of the assignment Please note all candidates will need to pass a DBS and Credit Check for this position. CCnorthwest The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.