Join to apply for the Trade Sales Manager role at Piedmont Center Investments, LLC.
Job Responsibilities
1. Oversee the daily operation of the sales desk, ensuring excellent service and smooth activities.
2. Implement the store's sales plan, aligning the team to meet sales and margin targets.
3. Promote customer service excellence, meeting service level agreements for in-person and telephone support.
4. Maximize upsell opportunities and product promotion, including monthly offers and direct orders.
Additional Responsibilities
1. Lead the team to meet profitability and margin targets through sound commercial decisions.
2. Manage the quote bank and Customer Contact platform to improve conversion rates.
3. Develop effective B2B relationships by understanding local customer needs.
4. Monitor customer accounts, identify growth opportunities, and work to retain key clients.
Team Development
1. Manage the trade sales team, including task assignment, performance management, and coaching.
2. Motivate and inspire the team, fostering a culture of collaboration and accountability.
3. Support recruitment and team lifecycle management.
Operational Leadership
1. Act as the senior leader when required, overseeing store operations.
2. Handle key holder responsibilities such as opening/closing, cash handling, and vehicle/plant monitoring.
Store Culture & Service
1. Create a positive department culture aligned with core values.
2. Encourage the use of internal systems for communication and operations.
Benefits & Rewards
At Selco Builders Warehouse, enjoy a comprehensive benefits package including discounts, holiday schemes, volunteer leave, family leave pay, free breakfast, career development, bonuses, pension scheme, early wage access, health and wellbeing programs, and more.
About Us
We are committed to supporting tradespeople across the UK, fostering an inclusive and safe workplace, and investing in our people and future growth.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Industry: Marketing Services
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