Job Description
Waking Hostel Night Shift Worker – £22,207 per year
Richmond (Kew Road) – Part-time, 30 hours per week (Saturday, Sunday, Monday, 9.45 pm – 8.45 am)
Make a difference while others sleep.
Join SPEAR and help create a safe, calm environment for people who’ve experienced homelessness. As a Waking Hostel Night Shift Worker, you’ll stay awake throughout the night to keep the hostel secure, provide practical and emotional support, and respond quickly to any issues, safeguarding residents and ensuring everyone feels respected and safe.
What you’ll do
* Be the first point of contact overnight, providing a welcoming and supportive presence.
* Carry out regular building patrols, monitor doors and access points, and respond calmly to emergencies or disputes.
* Identify and act on safeguarding concerns, following SPEAR’s procedures and escalating issues promptly.
* Keep accurate records of overnight activity and incidents, and give a clear handover to day staff.
* Handle calls and general enquiries, and liaise with on-call managers when required.
* Support residents with practical needs and maintain a positive, inclusive atmosphere.
What you bring
1. Experience supporting people affecte...