You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of.
Key Role Responsibilities
1. Acts as a role model at all times by demonstrating the core values
2. Leads the team to create positive memorable experiences by exceeding expectations for all residents.
3. Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the propertys occupancy and revenue goals
4. Ensures marketing campaigns, advertising and promotional activities are effectively implemented
5. Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the communitys compliance with pertinent regulations and providing performance data and reporting
6. Actively seek interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.