Social Media Manager / Community Strategist
About Ogilvy
Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability todeliver creative solutions that drive unreasonable impact for clients and communities.Ogilvy is a WPP company (NYSE: WPP). For more information, visitOgilvy.com, and follow us on LinkedIn ,X ,Instagram, and Facebook.
Social Media Manager / Community Strategist
Department: Social Location: London Contracttype: Initial Fixed-Term ( 6- months) Full Time/Part time: Full Time Reporting into: Social Strategy Lead
About Ogilvy:
Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos,, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.
In 2023, Ogilvy UK celebrated their75thanniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its12thyear.
The Role:
The Community Management team are a key part of the Ogilvy social team and help to make brands truly matter on social channels. We are the eyes, ears, and voice for global giants - creative, hungry digital natives who live in the feed and cut through the chaos of social. Through craft, we spark the right conversations, connecting our clients with the right people, at the right time, in the right place. In this role, y ou'll be helping manage online communities, creating content and engaging with the audience directly on various social media platforms. You'll contribute ideas for social media strategies and stay up-to-date on trends to create relevant content – maybe even shooting it yourself. You'll also work with other teams to deliver comprehensive social media campaigns for clients. We’re plugged into a 1,000-strong, fully integrated Ogilvy team, fuelled by a deep pool of shared knowledge and collaborative firepower. If that still sounds like somewhere you want to be,
Key Responsibilities:
Be the strategic social sleuth & brand architect: Craft the strategic social blueprint from online and social community insights. Stay plugged into the zeitgeist by devouring trend reports and campaign insights to keep social fresh. Breathe social channels such as Facebook, Insta, Twitter, YouTube, TikTok & beyond. Support building social and creative briefs and coordinate with interdisciplinary team to prepare well informed community management strategies around cultural moments.
Be a social management tool expert: Expertly create and publish engaging content across all key social platforms. Command the insight toolkit (Sprinklr, Google Trends, etc.) to turn data into action. Manage and own the content publishing process; scheduling, coordination of complex content calendars, QC of live posts. Champion social media best practices, ensuring every execution is flawless. Nail the administrative essentials: reports, scheduling, competitor reviews, and workflow management.
Be the voice of the brand on social : Forge powerful internal & client relationships and get to the heart of client challenges and ensure seamless execution. Master the brand's voice, crafting compelling content that resonates with their online audience. Transform audiences into passionate social advocates and craft perfect reactive and proactive comments.
Measurement and effectiveness: What’s working and why? Understand different social media performance and metrics. Deliver social reports with precisely the insights clients need to drive smart business decisions. Be a data detective and uncover the stories hidden in social metrics and turn them into strategic gold. Grasp client objectives and the competitive arena to ensure social delivers real results. Collaborate with analysts and media planners to report on channel results – community specific data. Understand the benefits of a test & learn strategy can create testing hypothesis.
Be the gate keeper of brand safety: Cut through the chaos of social media and moderate complex comments in a very public forum. Live in the detail - one emoji can be the difference between the best comment you’ve ever read to a full blown crisis. Understand what flies on social for brands, what is over the mark and how to deal with it.
BONUS: Bringing impactful ideas to life through content creation: Develop, produce, and distribute engaging, impactful content across various platforms (including social media posts and videos). Knowledge of latest viral and aesthetic trends on social is essential. This includes concepting and shooting quick-turnaround, phone-shot content that aligns with the brand's aesthetic and messaging. Proficiency in mobile content creation and editing software is essential.
Requirements:
* Experience managing social media accounts and building online communities.
* Experience creating, scheduling, publishing content to social channels and highly proficient using software like Sprinklr, Meta and TikTok Ads Manager Tools.
* Experience concepting, filming and posting content to social media platforms is a bonus.
* Detail-oriented with strong written and verbal communication skills. Organized, analytical and excellent time management skills with a proven ability to manage multiple projects in a fast-paced environment.
* Willingness to take on new challenges and learn, constantly pushing the creative work to be best in class for social.
* Natural and effective collaborator, working effectively and seamlessly amongst an integrated agency team and comfortable and confident liaising directly with clients.
* A social media native, fluent in the digital landscape, inherent understanding of what works on social, blending left-brain analytical smarts with right-brain creative power.
* Stays up to date with social media innovations and leverages them to create great work.
* Ability to independently manage multiple priorities in a fast paced and deadline driven environment.
How we help you Thrive:
* 25 days annual leave + 1 Volunteer Day
* Enhanced Maternity, Adoption and Shared Parental Leave
* We have a Flexible Working Model with core working hours: 10am – 4pm
* Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
* Season Ticket Loan and Cycle to Work Scheme
* Life Assurance
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Apply for this job
*
indicates a required field
First Name *
Last Name *
Email *
Phone
Location (City) *
Resume/CV *
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
LinkedIn Profile
How did you hear about us? * Select...
Are you authorized to work in the country where this job is located? * Select...
Will you in the future require employer sponsorship to work where this job is located? * Select...
Select...
If yes, what brand are you affiliated with?
What are your salary expectations?
What is your notice period?
Would you like your application to be considered under our Disability Confident ‘Offer an interview’ scheme? Select...
Privacy disclosure * Select...
Your privacy is important to us, you can find out more information on how we handle your data for recruiting purposes in our Privacy Notice
Voluntary Equal Opportunities Questions (UK)
At Ogilvy we pride ourselves on being an inclusive and equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We strive to recruit from a diverse range of candidates and create an environment which provides the right conditions for belonging. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, sexual orientation and physical or mental disability etc. (please note this is not an exhaustive list). We are also actively focussed on encouraging greater representation by bringing more under-represented talent into our organisation. This is hugely important to us and Ogilvy has a thriving network of employee communities that exist to help everyone, no matter their background, succeed here.
In order to help us achieve this and hold ourselves accountable for progress and monitor our efforts, we invite you to answer thefollowing questions.You are not required to answer any of them, as theyare entirely voluntary.They will also not be viewable to those interviewing you as part of your application or candidate profile. If you choose to answer, please know that all data is stored separately, used in aggregate for reporting purposes and handled as per GDPR regulations.
How old are you? Select...
What is your gender identity? Select...
Do you identify as trans? Select...
What is your ethnicity? Select...
How would you describe your sexual orientation? Select...
Do you consider yourself to have a long-term health condition, impairment or disability? Select...
#J-18808-Ljbffr