We are looking for an experienced Business Manager to join the senior leadership team and play a key role in ensuring the business is well run, well governed, and structured to support continued growth. This role sits at the centre of the organisation, working closely with the CEO and senior stakeholders to oversee business operations, manage commercial and regulatory risk, and provide the foundations needed for effective decision making in a fast-paced, technical environment. Job Description Reporting to the CEO, this business manager position is responsible for leading and overseeing business operations in our company. You will implement strategies to ensure productivity, evaluate how well the business is performing, and work to legally and commercially protect the business. You will have worked in a similar position and have a degree in business (BA/BSc) or Masters in Business Administration (MBA). We are seeking a highly organised and goal-oriented person with good communication and teamworking skills to assure that our business has an appropriate structure to support our growth. About the Role Assurance of commitments made by the company, including proposals and bid review, contracts for consulting and product sales, supplier list and legal negotiation, and other contractual agreements (Supplier, Partnering, HR). Management of procurement, counterparty, and regulatory risks. Control and Oversight of internal processes and systems will start with defining the business requirements and guiding the development and establishment of internal systems. Ongoing enforcement of business conduct guidelines, systems review, refinement, and change. ISO27001, ISO9001, and ISO14001, supporting audits, certifications, and continuous improvement. Operational Concerns include insurance, facilities, cyber and other certifications, preparation of legal and other templates, day to day problem solving, and liaison with suppliers, escalation for (some) customer issues. Management reporting to support business decisions and the management team. This involves collating reports from across the business, developing reports from accounting, CRM and other systems to contribute insights. Shaping Strategy working with the CEO and Responsiv staff to shape all aspects of our future, including target markets, product strategy, operational effectiveness, marketing, and pricing strategy and implementation. Responsiv operates in a highly competitive and technical environment to provide consulting and cloud platforms and services as well as selling our own software and resell software from IBM, Red Hat, and others. Our organisational structure has a management team and departments for Responsiv Cloud, Responsiv Consulting, and Responsiv Assist (support and managed services). This role is a senior role with responsibilities spanning the business. About You To be successful in the role you will be self-motivated and driven to deliver to agreed schedules, be highly organised with good attention to detail and understand the needs of a business of our size. You are not expected to be involved in the technology and delivery side of the business, but you are expected to take an interest. Proven experience managing legal and commercial matters, including contract review, negotiation support, and the development of company policies and procedures. Strong understanding of governance and compliance framework s, with exposure to ISO27001, ISO9001, and ISO14001, supporting audits, certifications, and continuous improvement. Experience supporting or leading bid management activities, including tender submissions, proposal coordination, and working with internal stakeholders to deliver high-quality responses. Ability to build and maintain effective partner relationships, managing commercial agreements, supplier governance, and strategic alliances. Background within a software, IT services, or consulting environment is highly desirable, with an understanding of delivering services into enterprise or public sector customers. Comfortable operating in a fast-paced, growing organisation, with the ability to multi-task, remain calm under pressure, and succeed without the support structure of a large corporate. Strong attention to detail, with excellent analytical and problem-solving skills, ensuring risks are managed and commercial opportunities are maximised. Confident communicator, able to work cross-functionally with senior stakeholders across legal, sales, delivery, and technology teams. About Us Responsiv build distinctive business solutions that are simple and effective. Our expertise spans cloud computing, digital transformation, business process automation, enterprise integration, data governance and compliance, and AI-enabled business. By blending innovation with practicality, Responsiv empowers organisations to embrace automation, optimise workflows, and enhance operational resilience, all while maintaining simplicity and ease of use. Our broad portfolio of Products and Services allows us to deliver success at any stage of a customer’s IT transformation journey. Our strategic partnerships with world-leading companies such as Microsoft and IBM extend our ability to deliver complete and highly valued solutions to our customers. Working at Responsiv In addition to a competitive salary, we offer: Pension Scheme: Provided by multi-award-winning SIPP provider, Hargreaves Lansdown. Track and monitor your investments or make voluntary payments using their online portal or mobile app. Private Medical Care: Our medical cover is provided by Vitality Health, which includes benefits such as discounted gym memberships, free cinema tickets, and shopping discounts to reward maintaining a healthy lifestyle. Social Calendar: Responsiv host an annual Christmas party and regular socials throughout the year. These have included visits to indoor electric go-karting, mini golf and driving ranges, escape rooms, and more. Check out some of our socials here: https://responsiv.co.uk/social - events/ Continuous Professional Development: Responsiv provide access to self-paced training, distance learning, and residential courses as appropriate to support your work. We also provide mentoring, on the job coaching, and learning opportunities including lunch and learn, conference presentations, and directed project work. Personal Recognition: We recognise when people deliver above and beyond with thank-you awards. Responsiv seek to provide an inclusive work environment where colleague support is fundamental to individual and team progression. Responsiv Culture We believe in the power of working together, which is why we are an office-based Company. Our Bracknell office offers the opportunity to learn from those around you and ask for help when you need it. We work better when we can effectively collaborate. On-site facilities include: Secure bike storage Locker rooms and showers Secure parking Outdoor table tennis Café Office pool table Responsiv operates on a 40-hour working week, with our core hours between 09:00 and 18:00 (with an hour for lunch).