Overview
Reconomy is an international circular economy specialist that combines technology, skills and people to help businesses manage resources, reduce waste, optimise supply chains, and contribute to the circular economy. We operate globally with integrated capabilities across 80+ countries, organised into three loops: Recycle, Comply and Re-use.
* Recycle loop uses technology and data to optimise material use.
* Comply loop helps solve environmental regulatory challenges with data, expertise and thought leadership to drive accountability globally.
* Re-use loop provides platforms and delivery models for pre-retail logistics, product returns, fulfilment and processing for major European retailers.
We’re looking for a Customer Services Data Coordinator to join us on a 12-month fixed-term contract. This hybrid role is based at our Telford office, offering a blend of remote and on-site working.
Responsibilities
* Collect, input and maintain supplier service data across the Reconomy Recycle Loop Outsourcing business.
* Identify and request missing data.
* Liaise with suppliers to obtain data relating to containerised waste services.
* Ensure accurate transfer of data from supplier reports or online portals into the Reconomy Salesforce platform.
* Work with Customer Service Teams to resolve data discrepancies and maintain clean, accurate data for customers; help reduce supplier invoice queries.
* Transfer data in a timely manner to meet client reporting and invoicing deadlines.
* Build strong working relationships with suppliers and internal/external contacts to meet departmental targets.
* Maintain up-to-date knowledge of all Reconomy products and services including in-house apps.
What we need from you
* Confidence in communicating over the phone and in professional, accurate email correspondence.
* Strong time management skills and the ability to meet deadlines consistently.
* Collaborative mindset with the ability to build and maintain effective internal and external relationships.
* Keen eye for detail when working with data, ensuring accuracy at all times.
What we offer
* 23 days holiday, increasing to 25 days at 2 years’ service (plus bank holidays). After 1 year of service, you can join the holiday buy/sell scheme.
* Birthday off (after 1 year’s service).
* 1 volunteering day per year to support local community projects.
* MyPerks platform with discounts, cash back, cycle to work, mortgage advice and wellbeing support.
* Corporate discounts on selected local gyms.
* Life assurance.
* Enhanced maternity and paternity leave.
* Company events.
* Employee referral programme.
* Long service awards and reward/recognition schemes.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
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