Farnham Castle is one of the most important historic buildings in the south of England. The multi-award-winning venue hosts weddings, private events and meetings, and with its professional in-house team of event specialists and talented chefs, has a first-class reputation for delivering outstanding events and incredible dining experiences.
In addition to its beautiful rooms and grounds, the Castle has 33 bedrooms available for overnight guests, and one bedroom suite.
General Requirements
Good presentation and organisational skills
Excellent communication skills both written and oral
Time management and ability to multi task effectively
Strong working relationships with other team members and calm under pressure
Computer literate (Microsoft applications) with knowledge of database management systems preferred
The Role - Sales, Event Coordination, and Event Delivery
Demonstrate a clear knowledge and understanding of weddings and special events
Able to prioritise effectively to plan and fulfil appropriate sales activities
Confident at show-rounds and client meetings with the commercial ability to generate revenue and deliver client expectations
Ability to manage the event from welcome to depart, providing liaison point for client to all departments, driving activity and coordinating the event to event depart
Ability to build trust and rapport with clients, ability to recognise client concerns, and offer a flexible alternative where appropriate, and building the client contract based on key buying motives
Ability to maintain regular contact and communication with clients
Maintain updated CRM profiles, complete contracts, function sheets and feedback reports
Professional Attributes Required
Professional and appropriate personal presentation, face to face and telephone manner
Enthusiastic and outgoing
Personal drive and positive approach
Excellent communication skills, both verbal and written
Passion for hospitality - especially for managing weddings, events and functions
Ability to flex around business hours
Willingness to work extended hours and at weekends, as required
Experience Preferred
Face to face client experience is preferred
Previous experience in event and wedding coordination is preferred
Hospitality industry experience desirable but not essential
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