Are you a Systems Specialist looking for your next challenge? Do you have experience in SAP Successfactors or Concur? Do you want to help contribute to a strategy that aims to transform the employee experience for 450,000 Civil Servants? If so, we’d love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DFT. Following the implementation of Concur and SuccessFactors Talent in 2021, we are seeking a Systems Specialist to support and develop these platforms. Based in the Shared Services and Performance Technical Team, you will work closely with the Systems Manager and stakeholders across DfT to maintain, troubleshoot and enhance systems, ensuring they remain stable, effective and fit for purpose as we move to the future state where we will be migrating to a new Technology Platform and Shared Service with HMRC and MHCLG. Your responsibilities will include, but aren’t limited to: To provide expert support and guidance on the management of Successfactors and Concur to our usersAct as second line support, and trouble shoot issues with stakeholdersSupport the continuous improvement and optimisation of the solutions,Manage support cycles and related patching activities, including testing and impact assessments, and building business cases with business stakeholders for additional featuresCreate and update necessary support documentation for our solutionsAssist core stakeholders in upskilling, and identifying opportunities to improve data quality and usageEnsure queries are resolved in a timely mannerTo be flexible and adaptable to undertake any other duties and reasonable programme wide requests as demand arises.Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies, and procedures on EDI. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .