ROLE OVERVIEW This is a newly created role to support the growth of our clients' business. You will analyse their efficiency by studying the needs, business model, workflows and technological systems they currently have in place and then make recommendations to the Head of IT. The overall objective of your role will be based on improving business efficiency. MAIN RESPONSIBILITIES *Research possible software solutions to increase work efficiency *Act as the liaison amongst all project stakeholders and build strong relationships with key stakeholders*Support project teams during the analysis and planning stages of software development *Understand business requirements including documentation of 'AS IS' and 'TO BE' scenarios *Acquire a working knowledge of products or services provided by the business *Establish business cases for new projects after consulting individual departments and IT *Estimate costs and time requirements of projects *Evaluate risks and predict potential problems for projects *Work on various project phases such as implementation, UAT and user training MAIN REQUIREMENTS *5+ Years in a similar Business Analyst role *Experience of ERP implementation projects and an understanding of their lifecycle*Experience with all aspects of IT projects, from design through development, testing, implementation and support *Ability to explain complex technical issues to non-IT stakeholders *Willingness to take ...