We are a family-run jewellery company looking for a dedicated, enthusiastic and versatile individual to join our team, in a dual role, encompassing both sales and social media creation. If you have a passion for fine jewellery, exceptional customer service, and creative digital content, this could be the perfect opportunity for you.
The Role
As a valued member of our team, you will split your time between:
· Sales: Engaging with customers face-to-face, assisting them in selecting high-value pieces, and ensuring their experience is welcoming, professional, and tailored to their needs.
· Customer service: Dealing with inquiries regarding the repair and valuation of client's jewellery.
· Social Media: Creating and managing content to showcase our beautiful collections online, attracting new customers and building a strong digital presence.
Key Responsibilities
· Handle high-value items with care and precision.
· Provide exemplary service to customers in person, ensuring a polite and professional demeanor at all times.
· Develop creative content for platforms such as Instagram, Facebook, and TikTok to promote our brand and collections.
· Maintain accurate records of sales and customer interactions, via Pursuit, Word and Excel.
· Execute tasks with minimal supervision and follow instructions with attention to detail.
What We're Looking For
· Well-Presented & Professional: You will represent our brand and values positively, in every customer interaction, ensuring a professional experience for each client.
· Social Media Savvy: You will have a good working knowledge of social media, across different platforms.
· Computer Literate: You will be comfortable using software for managing sales and creating online posts, unsupervised.
· Polite & Customer-Focused: You will possess strong communication skills and a friendly approach to customer service.
· Reliable & Self-Motivated: You will be able to work independently, whilst playing a key role in our small team.
· Qualification to JET 1 & JET 2 standard would be ideal, but not vital, as training can be provided.
The Offer
· Position: Temporary, with potential for a full-time position, after 6 months.
· Competitive salary, with opportunities for growth in a supportive family-run environment.
How to Apply
If this sounds like the perfect fit for you, we'd love to hear from you Please send your CV, a short covering letter, to Join us in combining tradition, creativity, and exceptional service – helping customers discover timeless pieces they'll treasure forever.
Job Type: Temp to perm
Contract length: 6 months
Pay: From £28,000.00 per year
Work Location: In person
Application deadline: 31/10/2025
Reference ID: DAW01APP
Expected start date: 01/12/2025