Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
1. Competitive salary and pension scheme
2. 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
3. Hybrid, Flexible working
4. Cycle to work scheme
5. Electric Vehicle Scheme
6. Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
7. Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,700 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
About the Role
As a Training Team Manager, you will be responsible for line managing, motivating and developing a team of Trainers to ensure the delivery of courses for external customers at the required standard across multiple locations in the sector. You will also ensure the effective delivery of both workplace and community training courses while working with relevant colleagues and stakeholders to resolve issues, coordinate implementation of initiatives, engage with community and workplace customers, and ensure that training delivered is of the required standard, at the right time and cost effective.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
About You
As a Training Team Manager you will be responsible for the output of a geographically dispersed team and therefore you must have previous experience in the management of a successful team including coaching, mentoring and developing them to achieve results. It would be an advantage of working in a First Aid capacity previously, however, you must have experience in working in a customer focused environment delivering great customer service.