🌟 Love making people feel instantly at home?
We’re looking for a warm, professional and intuitive Reception Host to join our friendly Front of House team at The Fish Hotel — one of Farncombe Estate’s award-winning hotels, set within our beautiful hillside woodland above Broadway.
The Fish is all about relaxed, feel-good luxury... where guests come to switch off, reconnect with nature and enjoy great food, fresh air and thoughtful hospitality. As a Reception Host, you’ll be one of the first faces guests meet, setting the tone for their stay with genuine warmth, confidence and care. From arrival to departure, you’ll help ensure every experience feels effortless, personal and memorable.
🛎️ What you’ll be doing:
* Welcoming and hosting guests from arrival to departure with warmth and professionalism
* Checking guests in and out efficiently using our hotel systems
* Anticipating guest needs and delivering thoughtful, personalised service
* Sharing your knowledge of the Estate, The Fish experience and local area
* Handling calls, emails and reservations accurately and professionally
* Liaising closely with housekeeping, food & beverage and wider teams
* Supporting with luggage, guest transport across the Estate, and hosting duties
* Keeping the reception and guest areas welcoming, organised and well presented
đź’° The details:
* ÂŁ12.60 per hour (rising to ÂŁ12.80 after one year)
* Plus tips
* Meals on duty and uniform provided
* 40 hours per week across 5 days (including weekends)
🌿 Why you’ll love working here:
* 30 days holiday (rising to 35 after 5 years)
* Birthday lunch on us
* Mental health first aiders & wellbeing support
* High Street discounts & cashback card
* Estate-wide discounts on dining, stays, spa products & more
* ÂŁ1,000 recognition award to spend however you wish
* ÂŁ1,000 Refer a Friend bonus
* Premium pay for Christmas & New Year shifts
* Optional low-cost healthcare cash plan
* Free, in-person financial planning advice
* Fully funded apprenticeships
* Career progression across our award-winning hotels — The Fish, Dormy House & Foxhill Manor
At Farncombe, we believe in doing business for good.
As a B-Corp certified company and proud members of the Hoteliers’ Charter, we’re committed to a workplace built on respect, fairness, equality, diversity and opportunity — with wellbeing and development at the heart of what we do.
🚗 Due to our rural location, you’ll need your own transport (WR12 7LJ).
If you’re ready to join a welcoming, down-to-earth team and help create unforgettable guest experiences, we’d love to hear from you.