Description
1. JOB TITLE: Business Delivery Subject Matter Expert
2. SALARY: £29,460 - £34,111 (depending on experience)
3. LOCATION: Leeds, Halifax.
4. HOURS: Full Time, 35 hours- per week. Applications from colleagues on reduced hours or Job Share arrangements will be considered alongside role requirements. Flexible working requests in line with Group Flexibility Works Policy.
5. WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this opportunity:
An inspiring Business Delivery Subject Matter Expert that delivers high quality, high impact learning. Delivering the learning face to face, virtually or in a hybrid environment providing an outstanding colleague learning experience on a wide range of General Insurance and Group Policies and procedures and principles.
Supports and embeds LBG priorities, adheres to regulatory requirements and role models the Group Values, Behaviours and Code of Responsibility.
Key accountabilities: What you’ll need
6. Responsible for the delivering of technical learning, including induction and change training.
7. Role model face-to-face, virtual & hybrid training delivery skills
8. Delivers learning across the full range of delivery styles, tailor delivery to meet the needs of varying audiences, including using technology.
9. Pro-actively keep abreast of the latest innovations & developments in the external training & development marketplace.
10. Ensure training delivery is evaluated & that delegate feedback is reviewed in collaboration with Change and Design.
11. A catalyst for learning, offer creative & innovative ideas to ensure training content contains the latest thinking & delivery methodology.
12. Act as a Subject Matter Expert and support other areas of Learning in an agile capacity, in the development of new learning products.
13. Delivering improvements in colleague performance and support the development of a Culture that is Customer Centric; LBG Value focussed and encourages individuals to excel.
14. Impactful Communication
15. Enabling Personal Development of Others
16. Colleague Experience
17. Creativity & Innovative Thinking
18. Collaborative Working
19. Product and System Knowledge
20. Judgement and decision making
21. Stakeholder Management
22. Commercial awareness
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes.
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 24 days holiday, with bank holidays on top
• A range of wellbeing initiatives (including private Medical) and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow and thrive?
Apply today and find out more.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.