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Global it service desk lead (l1/l2) – 24/7 operations

Belfast
Version 1
Service
€52,500 a year
Posted: 8 June
Offer description

Version 1 is seeking an experienced Level 1/Level 2 IT Service Desk Team Leader to oversee our Global Service Centre operations. The ideal candidate will manage a team of analysts, ensuring high-quality IT support in a 24/7 environment.

The role requires strong leadership and technical expertise, with a focus on automation and continuous improvement. Candidates should have proven management skills, at least 5 years in IT support, and SC Clearance is mandatory.

We offer a hybrid work schedule and a comprehensive benefits package to support your well-being and professional growth.

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